Technical difficulties mar main Burning Man ticket sale

So much for the lack of drama around ticket sales for Burning Man this year. Today at noon was when 40,000 tickets went on sale to the general public, and while some burners got their tickets in less than an hour, others endured a frustrating wait of several hours and then found themselves unexpectedly kicked out of line.
There was lots of online grumbling about the bad old days when demand for tickets would often crash the servers and griping about why the generally tech-savvy Black Rock City LLC and their inTicketing partners seem to have such a hard time building a more robust system.
“I think there have been some technical difficulties, but we've seen worse,” BRC board member Marian Goodell told the Guardian. She said high demand pushed the system toward a crash, so they slowed the queue and added more servers. “The queue should start moving pretty soon,” she said at 4:30pm.
With people being denied tickets, the rumor circulated online around mid-afternoon that the event had already sold out, as it has each of the last two years, which BRC employees denied. [UPDATE: Tickets sold out that evening, a couple hours after this post wentup.] Some of those who got kicked off received this perplexing message: "At this time Burning Man Tickets does not have any tickets available for purchase for this event. Note: This does not mean this event is sold out. Contact the venue to purchase tickets."
But Goodell said that as of now, there are still tickets available and she wouldn't offer a prediction about whether they will sell out today. For those who don't get tickets now and still want to go, BRC has an online ticket exchange started Feb. 28 and it will make at least another 1,000 tickets available shortly before the late-August event.
Related articles
Spark debuts at DocFest with a sympathetic look at Black Rock City LLC's intention to gift Burning Man back to the people. But is it true?
Most Commented On
Recent comments
- I do not know if any SFBG writer failed to get paid without - June 19, 2013
- oh yeah...this again. - June 19, 2013
- Sorry, Guest, but I've been using PG&E for 20 years and have - June 19, 2013
- I agree, Lucretia, it's like a veil has been lifted over SFBG - June 19, 2013
- It is not an acceptable "risk" to not be paid - June 19, 2013
- PG&E? Benign? - June 19, 2013
- If your idea is that a paper makes endorsements regardless of - June 19, 2013
- Man this article and these comments are awesome - June 19, 2013
- Good God, Ann, what rock have you been hiding under? - June 19, 2013
- Sorry, "h. brown" but your name means nothing to me so - June 19, 2013









Comments
Post new comment